Effective Date: October 2024

This Privacy Policy outlines how Photo Restoration Melbourne, also known as Photo Restoration Rescue (photorestorationrescue.com.au), collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring that your information is handled responsibly.

Used Terms:

• Photorestorationmelbourne.com.au / photorestorationrescue.com.au / Photo Restoration Rescue / Photo Restoration Melbourne: may be referred to as “we”, “us”, “Service”, “our site”, “our website”, “this website”, or similar terms. More information about our organization can be found on the “About Us” page.

• Personally Identifying Information (Pii): This may include, but is not limited to, name, email, phone number, address, etc.

• Terms of Use: May be referred to as “Terms”, “Terms and Conditions”, or “TOC”.

Who We Are

You can learn more about our website through the “About Us” page (available in the navigation menu).

Introduction

This Privacy Policy applies fully to your use of our website. By using our website, you consent to this Privacy Policy. This policy pertains only to information we collect through our site and does not apply to information collected from other sources. Here, we explain what information may be collected, our purposes for collecting it, how we use this information, and under what circumstances we may disclose it to third parties. We will retain personal information only as long as necessary for these purposes. We collect personal information by lawful and fair means, and where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

This Privacy Policy, together with the Terms and Conditions posted on our website, sets forth the general rules and policies governing your use of our site. We make information about our policies and practices regarding the management of personal information readily available to customers.

Website Visitors

Like most website operators, we collect information typically made available by web browsers and servers, such as browser type, language preference, Internet Protocol (IP) addresses, referring sites, and date-time of visitor requests. Our purpose in collecting this information is to better understand how visitors use our website, to customise and optimise the website experience, and for security purposes. From time to time, we may release non-Pii in the aggregate, for example, by publishing a report on trends in website usage.

We disclose non-Pii under the same circumstances as we disclose Pii (as described below).

Gathering of Pii

Your personal data is used to provide information, goods, and services, for billing, order fulfilment, and other essential functions offered through our website. The amount and type of information we gather depend on the nature of the interaction. For example, when we allow functionalities on our website (such as registrations, comments, or feedback forms), a visitor may be asked to provide a name, username, email address, or other personal information.

Security

The security of your Personal Information is important to us. We protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, or use. However, no method of transmission over the internet or electronic storage is 100% secure, as there are third-party factors beyond our control (e.g., internet providers, server hosts, etc.). While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

When you see that our website starts with HTTPS://, it indicates that our website uses secure sockets layers (SSL), which encrypts all information you input before it is sent to us.

Links to External Sites

Our service may contain links to external sites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We encourage you to review the Privacy Policy and Terms and Conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Advertisements

If our website displays ads (like Google AdSense or similar alternatives), those ads may be delivered by advertising partners who may set cookies. This information allows ad networks to deliver targeted advertisements based on your interests. This Privacy Policy covers the use of cookies by our site and does not cover the use of cookies by any advertisers.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the website.

Cookies

To enhance your online experience, our site uses “Cookies” (a cookie is a string of information that a website stores on a visitor’s device, which the visitor’s browser provides to the website each time they return). We use cookies to identify and track visitors, distinguish one user from another, track their usage of our website, and their preferences. Cookies also provide us with information about how this website is used so we can keep it relevant and error-free. Visitors who don’t wish to have cookies placed on their computers should set their browsers to refuse cookies, but this may prevent certain features from functioning properly.

By continuing to navigate our website without changing your cookie settings, you acknowledge and agree to our use of cookies.

How to View or Delete Your Cookies

To delete cookies in your browser, please follow the instructions explained at aboutcookies.org.

How to Request a Copy or Erasure of Personal Information

You can contact us to request deletion of any personal information we hold about you.

How Long We Retain Your Data

When you publish something, upload media, log in, register, or perform other actions on our site, specific cookies may be saved in your browser to provide stable functionality. Expiration dates of cookies vary, and we cannot describe the logic behind the creation or deletion of cookies due to the dynamic nature of the website. If you leave a comment, the comment and its metadata may be retained indefinitely. For users who register on our site (if applicable), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Used Services

Our site may use various third-party services, companies, or individuals to facilitate our service, analyze visitor behaviour, collect statistical information, enhance the website design, provide embedded services, enrich the user interface, or add functionalities to our site. Such third-party services may use their specific cookies. Any data we collect will be used in accordance with our own privacy policy, and any data collected by a third-party service will be used in accordance with its privacy policy. We may disclose statistical/usage/analytical information publicly for various purposes, such as to describe our services to potential partners, provide it to reputable third parties, or for other lawful purposes. This does not include your personally identifying information, email addresses, or other sensitive data.

Examples of the services our site may use include:

• Remarketing Services: To advertise on third-party websites (including Google) to previous visitors to our site.
• Analytical Services: To monitor visitor behaviour on our website, using third-party services (e.g., Google Analytics).
• Functional Third-Party Services: To enrich the user interface, such as JavaScript modules, messaging services, or contact forms.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in.

Email Newsletter

If our site has a newsletter and you sign up, we may use your email address to send you information about products or services. You can opt out of these communications at any time.

Protection of Certain Pii

Our website discloses Pii or potentially Pii only to employees, contractors, partner organizations, or service providers who (i) need to process it on our behalf or provide services available at our website, and (ii) have agreed not to disclose it to others. We will not rent, trade, or sell Pii or potentially Pii to anyone. We disclose such information only:

• When required by law, court order, or another governmental request;
• When we believe disclosure is necessary to protect our property, third parties, or the public;
• To enforce or apply the terms of any of our user agreements;
• If you are a registered user and have supplied your email address, we may send you occasional emails about new features, solicit feedback, or keep you updated about our products. We aim to keep these communications to a minimum.

We take all measures reasonably necessary to protect against unauthorized access, use, alteration, or destruction of potentially Pii or Pii.

Children’s Privacy

Our service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Information